
Be sure to include the exact model number in your bug report. As I said, in theory Ubuntu should work on a computer with Secure Boot active. You may also want to file a bug report against Ubuntu. In either of the "return" cases, it's imperative that you tell Acer why you returned the computer, so that they're motivated to fix their firmware.


If they start seeing returns because users can't get Ubuntu (or other Linux distributions) to boot on their computers, they may pay attention. Given the nature of what companies are, the only way you'll catch their attention is with a return a return costs them money, which a letter of complaint doesn't. The key here, though, is that if the option IS missing, and if consumers (that is, you) accept such computers, then Acer, and eventually other manufacturers, will continue (or begin) to deliver computers with this critical feature unavailable. To date, reports I've seen have indicated that it's still there, so (caveat #1) you may want to review your firmware settings, keeping in mind that the option to disable Secure Boot could be hidden somewhere - maybe it's visible only after you change another setting, for instance. With Windows 10, Microsoft has made disabling Secure Boot optional. The option would sometimes be hidden or lurk behind a scary warning, but it was there. With Windows 8.x, Microsoft required that computers based on x86 and x86-64 computers enable users to disable Secure Boot. There may be a workaround however, given your description, my recommendation is to return the computer to the store for a refund, buy another model, and write to Acer telling them why you returned the computer.
